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If we’re not available by phone right away, please leave us a message and we’ll get back to you within a couple of hours.
Getting started with the Help Centre
There are a couple of major parts to the Help Centre:
The search returns instant results so if you know what you’re looking for, try typing it into the search box.
2) Most popular articles
On the home page, we’ve tried to make it easy to find articles people use the most. If you have a suggestion for an article that you don’t see on the home page, please let us know.
3) Articles specific to Students, Instructors and Staff
If you are looking for topics that are typically linked with learning or teaching, try clicking on the big icons on the front page. Here, you’ll find articles grouped by role:
Students and Learners
Instructors and Course Designers
Staff and Administrators
Categories are used to sort and order articles into common topics or groups.
5) Related articles
At the bottom of articles you’ll find a list of articles that have something in common with the one you’re currently reading.
Also, all articles can be rated – the higher the rating, the higher they appear in the search results.